Privacy policy

Last updated: September 16, 2025

Information We Collect

We collect information from you when you register on our site, place an order, enter a contest or sweepstakes, respond to a survey, subscribe to our emails, or use other site features. When ordering or registering, you may be asked for your name, email address, mailing address, phone number, payment details, or other information. However, you may also visit our site anonymously.

How We Use Your Information

We may use the information we collect in the following ways:

  • To personalize your shopping experience and deliver product offerings most relevant to you.

  • To improve our website and customer service.

  • To process transactions quickly and securely.

  • To administer promotions, surveys, or other site features.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Sensitive information, including credit card details, is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases. Access to personal information is restricted to authorized personnel who are required to keep it confidential.

Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following cases:

  • Website hosting partners or service providers who assist us in operating our site, provided they agree to keep information confidential.

  • When necessary to comply with the law, enforce site policies, or protect rights, property, or safety.

Changes to This Policy

Any updates to our Privacy Policy will be posted on this page. Changes will apply only to information collected after the date of the change.

Questions & Feedback

If you have any questions or concerns regarding this policy, please contact us at: noblessehair.info@gmail.com

Online Policy Only

This Privacy Policy applies only to information collected through our website, not offline.

Terms & Conditions

Please also review our [Terms & Conditions] for additional details on the use and limitations of our website.

By using our site, you consent to our Privacy Policy.

Return Policy

Thank you for shopping at noblessehair.com. We value your satisfaction and stand behind the quality of our products. Please review our return guidelines below.

How to Request a Return

  • You must notify us by email (noblessehair.info@gmail.com) within 7 business days of receiving your package.

  • Once approved, you have 14 days to ship the product back. If we do not receive it within 14 days, a refund will not be issued, and you will be responsible for return shipping.

Shipping Costs

  • Shipping costs are non-refundable.

  • Original shipping fees will only be refunded if the item was shipped incorrectly or arrived damaged.

  • Return shipping costs are the customer’s responsibility unless otherwise stated.

Non-Returnable Items

The following items are FINAL SALE and not eligible for return or exchange:

  • Chemical products

  • Clearance, Hot Deal, Flash Sale, BOGO Sale, or Special Order items

  • Products sold below cost

  • Items with packaging or product alterations (e.g., lace cut, no hair net)

Conditions for Returns

All returned products must be:

  • In original packaging (including box, tags, tissues, manuals, and accessories)

  • In original condition (unworn, unwashed, residue-free, odor-free, and undamaged)

If products do not meet these conditions, we reserve the right to refuse the return or apply a restocking fee.

Refunds

A refund or store credit will be issued once your return has been received and processed. We strongly recommend using a traceable delivery method, as we cannot issue refunds or replacements without proof of delivery.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at noblessehair.ads@gmail.com or contact us at 201 Gates Road, Unit E, Little Ferry, NJ, 07643, US