Shipping policy

Order Processing & Shipping Times

  • Orders placed by 5 PM EST (Mon–Fri) are shipped the same day.

  • Over 95% of orders ship within 24 business hours.

  • Processing time: 24–72 hours for all orders.

  • We do not ship on Saturdays, Sundays, or holidays.

Shipping Methods & Estimated Delivery

  • USPS Priority Mail: 2–3 business days + processing time

  • UPS Ground: 2–5 business days + processing time

  • UPS 3 Day Select: 3 business days + processing time

  • UPS 2nd Day Air: 2 business days + processing time

  • UPS Next Day Air (Residential): 1 business day + processing time

  • Free Ground Shipping: 3–7+ business days (method chosen at our discretion: USPS or UPS)

Note: Delivery times may vary for Hawaii, Alaska, Puerto Rico, Guam, and the Virgin Islands. Exact delivery dates are not guaranteed.

Important Notes

  • UPS does not deliver on weekends unless you pay an additional $16–$20 fee (UPS policy).

  • Expedited shipping applies to business days only (Mon–Fri). Example:

    • UPS 2nd Day Air ordered on Thursday → Delivered Monday.

    • UPS Next Day Air ordered on Friday → Delivered Monday.

  • APO/FPO orders ship via USPS (delivery: 2–5 business days + processing).

  • UPS/Express shipping is not available for P.O. Boxes or military addresses. If selected, your package will be shipped via USPS Priority Mail and the cost difference refunded.

Signature Confirmation (Optional)

For added security, we recommend adding Signature Confirmation:

  • USPS: $2.50

  • UPS: $5.00

Responsibility for Delivery

  • It is the customer’s responsibility to ensure safe delivery.

  • We are not responsible for packages confirmed as “Delivered” by the carrier.

  • To prevent lost/stolen packages, we recommend:

    • Shipping to your workplace or leasing office.

    • Renting a P.O. Box.

    • Adding Signature Confirmation.

Taxes

  • State sales tax is applied to all shipped orders.

  • Tax is calculated on the order total, including shipping and handling.